Hey Drivers

"Thank you for continuing to fight for what's right, and fight for all of us independents out here! Good luck Para!"
Brandi M.
Doordash Driver
“Para gave me the ability to understand how much tip I could get from the food I delivered. It's helped me make a lot more money.”
Anthony D.
Doordash Driver
"I would love for you [Para] to know that I truly appreciate how transparent you guys make the Doordash driver process. Thanks again for everything you do."
Ryan O.
Doordash Driver
"Thank you for continuing to fight for what's right, and fight for all of us independents out here! Good luck Para!"
Brandi M
20 years DD driver
“Para gave me the ability to understand how much tip I could get from the food I delivered. It's helped me make a lot more money.”
Anthony D.
Doordash Driver
"I would love for you [Para] to know that I truly appreciate how transparent you guys make the Doordash driver process. Thanks again for everything you do."
Ryan O.
Doordash Driver

Frequently Asked Questions

I'm having trouble logging into the Para app.

If you are unable to log in with your phone number, please attempt to log in using your email.

If you continue to have issues, please email us at help@withpara.com

How do I delete my Para account?

We are sad to see you go, but here's how to delete your account:

1. Go to the "Account" tab (on the bottom right)

2. Go to "Login and Security" under the "Account" tab

3. Select "Delete Account" and confirm to delete

What is Para?

Para is a mobile application that enables you to see more data about your orders so that you can pick the best orders for you.

Our mission is to improve the experience of Gig Workers, we show you the tip amounts and mileage that delivery platforms are hiding. We are also working on bringing new features to help manage your work. Para is completely free, we do not keep or sell any of your data. We're a venture-backed startup.

Where do I find the app and what is it called?

The app is called Para - Drivers Earn More in the Apple App Store and Para Drivers in Google Play Store.

Click the button on the top or bottom of the page to download.

Does Para work with other platforms besides DoorDash and Grubhub?

Currently, our features only are available for DoorDash and GrubHub.

We hear you loud and clear though and are working to add other platforms!

What is the difference between the DoorDash and GrubHub features?

DoorDash does not display full payout information before you accept a trip. Our tip prediction feature is able to provide you with an estimate of what that tip will be, and the subtotal so you can make informed decisions on whether to take a trip.

Separately, GrubHub does not show everyone how many miles you will have to drive to complete the order ahead of time. We show you the mileage (from where you are to where the drop off is), $/mile, tip amount, and other trip information in one place.

We believe that it is the right of any independent contractor to have full transparency of their pay prior to accepting the work that they do. We will continue to stand by that and fight for it. These features are one tool that we hope will help get you to full transparency.

I can't find the big green "Full Payout" button!

With the addition of Grubhub Mileage Transparency to our platform, we wanted to give you the option to turn on transparency for one or both platforms! The toggles, when green, means that the full payout mode is on for that platform.

Do I have to have the Para app open to use the features?

You need to have opened the Para app and the toggle for each platform should be green.

You can go to another app once the toggle is green and keep it on in the background.

It’s better to run it in the background. If you have it open, you may not receive notifications.

Will I get deactivated?

We have not had any Para users deactivated for any platform using Para. We’re upfront that using our features may be a violation of gig app terms of service, but we've built this in a way that is difficult to detect.

More importantly, we believe that this is the right thing to do - independent contractors have the right to make informed decisions.

Will Para steal my information? (Social security number, tax payer ID number, etc) ?

No. We don't access or store any of this info. We aren't able to access certain sensitive information including bank info.

We use the minimum amount of your information in order to provide you this service, and nothing more.

Can we do anything to get Para working when it stops?

It helps us when you notify us about the problem and provide some helpful details around it. When you face a problem, please email us at help@withpara.com

I got a new phone and phone number, how can I log in?

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How do I sign up?

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My earnings tracking is not working

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Does the "total" include the tip?

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What do the different color tips mean?

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Do I have to have the Para app open when I am dashing?

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I’m not receiving notifications.

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Notifications are disappearing too quickly.

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How do I remove my Grubhub account?

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What is the "ready by" value?

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What is the "$ / mile" value?

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What is the "miles" value?

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Why can't I log in?

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Is Para down?

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Still have a question?